When you click Restore Previous Purchase, you are prompted to enter your Apple ID, your password, or both. If you select to buy a Microsoft 365 Family subscription, the next Buy Subscription dialog box has a Restore Previous Purchase option. If you already have a Microsoft 365 subscription registered to a different email address, select View for Free, then select Activate to sign in again with the email address that has the subscription. The next dialog box that you see (if you do not have a subscription) asks you to "View for Free" or to buy a Microsoft Microsoft 365 Family subscription. The saved credentials from another Office for iPad app are used to sign you in automatically in order to minimize the barriers to get started. Therefore, you are not prompted for your user name and password. When you install Excel for iPad, Word for iPad, or PowerPoint for iPad, and then you start the app for the first time, it will sign you in automatically if you have used another Office for iPad app such as OneNote. Less SymptomsĬonsider the following Microsoft Office for iPad scenario: Word for iPad PowerPoint for iPad Word for iPhone PowerPoint for iPhone Office for business More.
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